Shipping & Returns
Dispatch
We totally get it: "free shipping" sounds appealing. But let's be honest, shipping is never truly free. Carriers simply charge fees, and those fees have to come from somewhere.
Many online stores solve this by quietly hiding shipping costs in the product prices . That seems nice, but you're still indirectly paying for shipping, even if you order multiple items.
Bee At Modifaith we prefer openness and honesty.
We keep our prices competitive and transparent, and we charge shipping costs separately. This way, you never pay unnecessarily more, and customers who order more aren't charged twice.
At Modifaith, we ensure that your order is processed and shipped with care.
Processing : Ordered before 4:00 PM? Your package will be shipped the same business day.
Delivery : Within the Netherlands, via PostNL or a similar carrier. You will always receive a track & trace code.
Shipping costs : €4.95 within the Netherlands – free shipping on orders over €75.
International : Also international!
Returns
Sometimes something isn't quite what you expected, we understand. You can return your order within 14 days, as long as it meets the conditions.
Just check whether your return is possible:
- Your return is registered within 14 days of purchase.
- The item is unworn, unwashed and in original condition.
- The labels are still attached.
- Unfortunately, we cannot accept returns on SALE items, jewelry, or swimwear.
- We will not accept items with stains or damage.
How do returns work?
- Send us an email with your return notification and, if applicable, the track & trace code to info@modifaith.nl
- Download and complete the return form .
- Add this form to the package.
- Send your return to:
Modifaith – Returns
Modifaith
Industrial Street 33
1976CT IJmuiden
Please note: we cannot process your return without a return form.
Costs and responsibility:
- Return costs are at your own expense.
- Choose your own carrier. We recommend shipping with tracking.
- You remain responsible for the shipment until we receive it, so always keep your proof of shipment.
Refund:
After receiving and approving your return, we will refund your purchase amount within 5 business days via the original payment method.
Do you have any questions? Feel free to email us at info@modifaith.nl
We are happy to help you.